RESOURCES EXPERT PANEL

Master Your Dynamics 365 Data Before It Masters You

Speakers

	RICK McCUTCHEON Microsoft Dynamics 365 MVP, Host of PartnerTalks
	ADAM PERRY VP of CustomerExperience InsideView
	SCOTT MANGELSON National Sales Director Microsoft
	CHUCK INGRAM Founder & CEO CongruentX
	DAN MADDEN Director, CRM Ascensus

This 35-minute panel discussion, hosted by MS Dynamics World and led by Rick McCutcheon, aired on June 17, 2021.

Customer data is the foundation of your revenue-generating efforts, and yet few companies manage their data like the corporate asset it is. Hear from experts why this is, the hidden costs of ignoring it, and tips to get started.

Key takeaways:

1. The cost of unmanaged data is measured in the millions of dollars for most companies
2. Better data gets you more “shots on goal” and helps you avoid revenue leakage
3. Think big, start small, and focus on key processes for quick wins