User Groups

ZenDesk: You Are Their Hero

ZenDesk: You Are Their Hero

ZenDesk knows a thing or two about customer appreciation. They have recently created and hosted an event for that sole purpose. The 2012 Customer Service Hero Tour hit most major cities in the US, kicking off in LA in March and ending in NYC in October. The tour...

5 Steps of Developing a Social Business

Although social business is a relatively new aspect in business, it is steadily and successfully being employed across different types of businesses. It has proven to be an effectual business engagement especially to businesses which have many employees and a wide...

The Main Benefits of Social Business

Social business is a buzzword which is not really clear to most individuals. Contrary to popular belief, social business is not the aspect of business which involves the use of online social networks. It is rather a business strategy which is aimed at effectually...