Mobile Devices

Where CRM and Content Marketing Collide

Customer Relationship Management (CRM) tools have traditionally worked in favor of salespeople. They allow you, as a salesperson, to track, measure, and monitor just about every aspect of the sales cycle. The funny thing is, the deeper you go into the world of CRM...

How to Create an Unforgettable B2B Customer Experience

In the past year, customer relationship management on social media sites, such as Twitter, has dominated the conversation around customer service. However, social media is just as vital for the customer experience as it is for managing the customer relationship. A...