Milestones

ZenDesk: You Are Their Hero

ZenDesk: You Are Their Hero

ZenDesk knows a thing or two about customer appreciation. They have recently created and hosted an event for that sole purpose. The 2012 Customer Service Hero Tour hit most major cities in the US, kicking off in LA in March and ending in NYC in October. The tour...

How to Align Sales and Marketing

Getting B2B Sales and Marketing Departments To Work Together to Increase Leads Most business-to-business or B2B companies don’t want to admit this, but their sales and marketing departments are at odds. In the worse case scenarios, the company isn’t even aware of the...