In the third installment of “Mastering Your D365 Data Before it Masters You,” on which I’m collaborating with my friends at InsideView, we dug into harnessing the power of sales intelligence. While preparing the class materials, I took some time to reflect on the...
You know you need to do something about the dirty data in your CRM — the stale, incomplete, badly formatted, and duplicate data. If you’re in sales or marketing operations, it makes extra work for you, and it hampers sales and marketing effectiveness. Bottom line? It...
Today a new gold standard has been set for the CRM industry as Microsoft launches its new Dynamics 365 cloud service. Dynamics 365 brings together CRM, ERP, and Office solutions, along with a handful of innovative new productivity apps, into an unprecedented,...
There are times when it’s OK to be proud and today we’re proud to be an OEM partner with Microsoft Dynamics CRM, DestinationCRM’s 2015 CRM Market Leaders winner. Over the past few years, Microsoft has reimagined the way customers experience CRM, interact with it, and...
Microsoft Convergence is always a great event, and 2015 was no different. We’re so excited to have had a chance to sponsor and attend, but most of all, to have met so many diverse, enthusiastic, and passionate Microsoft customers.. It’s always a delight to speak...
Microsoft Convergence 2015 kicked off yesterday morning with lots of buzz…caffeine buzz, that is! Sure, there were lots of great announcements from Microsoft (check out our Sway!), but everyone seemed to be talking about the free espresso that we’re offering at...