We’re very proud of our Customer Support team at InsideView, and they consistently raise their own bar of performance. We’ve mentioned their outstanding customer service feedback here and here and here. Now we’re doing it again.InsideView’s Customer Support team...
We’ve occasionally honked our own horn when it comes to our amazing support staff, but only when they go above and beyond their usual above-and-beyondness. In the second quarter of this year, they did it again. From April through June, InsideView’s support team...
In our continuing effort to highlight how our customers are using InsideView, today’s insights are from Josh Schwartz, inside sales account manager at TopOPPS, based in St. Louis, Missouri. They’ve been an InsideView customer since May, 2014. In this customer...
After every customer support case, the InsideView Customer Support team sends a survey asking the customer to rate their overall experience. For December, 2014, our customer satisfaction reached our highest-ever level of 98.6 percent! To put that into perspective, the...