Guarantee

How to Create an Unforgettable B2B Customer Experience

by | Dec 28, 2012

In the past year, customer relationship management on social media sites, such as Twitter, has dominated the conversation around customer service. However, social media is just as vital for the customer experience as it is for managing the customer relationship. A...

Launching Customer Appreciation Week

by | Nov 19, 2012

Once a year, those of us in the U.S. get a friendly Hallmark-certified reminder to be thankful for what we have. This year, we’re using Thanksgiving as an excuse to show a little extra love to our customers, who are basically awesome, and collectively know more...