Experiences

How to Create an Unforgettable B2B Customer Experience

by | Dec 28, 2012

In the past year, customer relationship management on social media sites, such as Twitter, has dominated the conversation around customer service. However, social media is just as vital for the customer experience as it is for managing the customer relationship. A...

Developing a Unique Selling Proposition [USP]

by | Jul 13, 2012

    by deleowned http://instagr.am/p/MvRhQQGNuE/     As a salesperson one of the primary factors that must be settled for you to be most effective is yours or your company’s unique selling proposition (USP).  The USP is that unique position that...