At this point in the game the idea of implementing sales intelligence into our everyday sales process is something we have come to realize is essential. With the level of competition we face from the high paced world of social media, blogging, and search engines, if...
Customer churn is the biggest problem facing every business, and while there’s no magic solution for ensuring complete customer retention, there are processes that you can put in place to decrease churn. If you’re ready and willing to put in the effort,...
Leveraging social media and online communities to drive revenue works. You may remember the post Should Sales people be Blogging where we explained how IBM is leveraging social selling. In the Social Selling University we have had great speakers like Jill Konrath,...