If you’ve invested in a customer success team, you probably already know that its members are as important as your sales team in generating revenue for your organization. So it’s just as important to keep the team happy, equipped and competent as it is to...
Social media is one of the most significant forces reshaping the facets of business and management. Considering that the basic function of management is to empower people to be more productive, this can be assimilated in social media through social crm. If harnessed...
image source Microsoft Dynamics Community When social media started to take shape in the 21st Century, it represented a way for people to connect, interact and share with others more frequently and more remotely. Twitter, Facebook, and the like allowed users to...