Customer Base

Five Strategies to Jumpstart Your Sales

  We were thrilled to host yesterday’s webinar with Jill Konrath on “Five Strategies to Jumpstart Your Sales.” Konrath is an expert seller, business advisor, and the author of “SNAP Selling,” a #1 best-seller on Amazon. She’s advised many big companies on...

When to Send Your Sales and Marketing Emails

Email messages often get lost. Sometimes emails are mistakenly labeled as spam or deleted accidentally, and they never get to your prospects. Every marketer and sales person falls victim to lost emails, and while some causes are unavoidable, there’s one that you...

5 Ways to Guarantee Customer Loyalty and Retention

Customer churn is the biggest problem facing every business, and while there’s no magic solution for ensuring complete customer retention, there are processes that you can put in place to decrease churn. If you’re ready and willing to put in the effort,...

Why You Should Be Cross-selling to Customers

Whether it’s more cost effective to recruit new customers or increase profits by cross-selling to current customers is the proverbial no-brainer; that is to say, estimates vary, but the consensus is that it costs at least five times more to win a new customer than to...

How to Get Referrals from Your Customers

Referrals are the best type of leads in B2B sales because they are most likely to turn into sales. To increase your sales productivity, it is important to increase your amount of referrals. Your best source for referrals is your happy customer base. Here are four...