We are thrilled! Yesterday we learned that our product, InsideView Insights, made it into two of G2’s Top 50 Best Software lists, the Best Sales Products for 2021 and Best Marketing Products for 2021! And all the thanks go to you, our customers, for loving our...
After every customer support case, the InsideView Customer Support team sends a survey asking the customer to rate their overall experience. For December, 2014, our customer satisfaction reached our highest-ever level of 98.6 percent! To put that into perspective, the...
We love our customers unconditionally, and we say it a lot. But, it’s always nice to hear how they feel as well. I mean, they “like us” like us, right? Our recent customer survey gave them the chance, and it’s mushy. So mushy that we got kinda...
This morning we made a big mistake: We inadvertently sent a follow-up email for a recent event to a large group of people who didn’t actually attend it. Rookie mistake. And we’re not rookies. We’re sorry. The irony is also not lost on me that the...
Note: Today’s post is by David Gorsuch, who recently joined InsideView as Vice President of Customer Success. Hi there! It’s my pleasure to meet you! I’m David Gorsuch and my job is to make sure all of InsideView’s customers are delighted by their unique InsideView...
The second annual Insider Summit was held a couple weeks ago on May 21-22 at the InterContinental Hotel in San Francisco. We think it did a great job building off the momentum from last year’s first Summit . Last year’s event had 16 sessions, 35 speakers, and a full...