Community Management

Social Espionage and Customer 2.0

by | Mar 14, 2011

Always a great event to be a part of, SXSW in Austin is a place that showcases innovation and thought leadership. Umberto Milletti the CEO of InsideView gave a compelling presentation during the event discussing the use of social media for sales teams the title of the...

On Lithium

by | May 16, 2010

[tweetmeme source= “insideview” only_single=false] This past Thursday and Friday I attended Lithium’s annual customer conference on Community Management and Social CRM: LiNC 2010. I have some experience in these areas not only because I’ve worked on...