In the past year, customer relationship management on social media sites, such as Twitter, has dominated the conversation around customer service. However, social media is just as vital for the customer experience as it is for managing the customer relationship. A...
As a salesperson, how do you use your smartphone? Do you only use it for calling and texting; or maybe you play games on it during boring meetings? You can greatly boost your sales productivity by using your smartphone in innovative ways. Below is an overview of the...
(Image source: Socialcast.com) Wasting time on meetings is so prevalent there is an app for it. In the sales world, about 80 percent of a sales person time is spent in meetings, preparing for meetings and completing administrative tasks as opposed to making sales....
More than 50,000 units sold within hours of the iPad’s debut. It’s no surprise then that with a little Apple marketing and PR love, their latest ‘golden child’ would be swooped up faster than free product on Woot!. The question now, of course,...