ZenDesk knows a thing or two about customer appreciation. They have recently created and hosted an event for that sole purpose. The 2012 Customer Service Hero Tour hit most major cities in the US, kicking off in LA in March and ending in NYC in October. The tour...
Social media is one of the most significant forces reshaping the facets of business and management. Considering that the basic function of management is to empower people to be more productive, this can be assimilated in social media through social crm. If harnessed...
When you’re recruiting new clients, there is nothing more powerful than the truth: the truth from your past clients and of the service you’ve provided them. Being productive with your day is a way of working smarter and not harder. Your biggest advocates...