The following post was authored by Julia Wilson, a veteran Customer Success Manager at InsideView. Over the last decade we’ve seen a significant shift in how B2B buyers want to consume products and services. Similar to how we consume in our personal lives, we seek...
At this point in the game the idea of implementing sales intelligence into our everyday sales process is something we have come to realize is essential. With the level of competition we face from the high paced world of social media, blogging, and search engines, if...
Customer Intelligence refers to the unique information that gives vendors, salespeople, and account managers insight into why customers buy from them. Customer intelligence reveals how companies make decisions, which topics interest them, which events influence the...
1. Understand Your Customers Understanding your customers is essential to establishing and maintaining relationships that deliver returning revenue as well as up-sell and cross-sell business. The best way to get to know your customers? Track them. Don’t wait...
Mark your calendar for May 21-22, 2013. The event of the year is coming up in just 4 short months. Make sure you save the date so it doesn’t blow by you. The Insider Summit is InsideView’s annual conference for all marketing, sales, and customer success...
InsideView recently announced a new edition of our flagship application to tailor customer intelligence to the account managers responsible for renewal and up-sell business. In a press release this morning, we showcased the newest feature for the Relationship Manager...