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Adapt Your 4 Ps to Social Media Marketing

Jerome McCarthy created the basis for sales and marketing strategy 50 years ago. McCarthy’s Four Ps–product, price, place, promotion–laid the groundwork for modern sales strategy and has been expanded upon in the 21st Century. For example, some sales...

The Financial State of Social CRM

The world of social customer relationship management, or social CRM, has moved from its infancy to a full-fledged money-making industry in the past year. Technology research group Gartner predicts that the industry will be worth $2.1 billion in 2012, a 147 percent...