Replacing Data.com Part One: Assess Your Data

Replacing Data.com Part One: Assess Your Data

You need to find a Data.com replacement soon, given that Salesforce is retiring it in just a few months. But you don’t want to rush into a decision. And you don’t want to go without data cleansing and sales intelligence. That’s a sure way to muddy up your CRM data and...

The importance of CRM data management

The importance of CRM data management

Heidi Tucker, Vice President of Global Alliances, regularly contributes articles to MSDynamicsWorld.com on topics of interest to the Microsoft Dynamics community. Her most recent series has been on the topic of using data and insights for strategic advantage to...

Love Your Data as if Your Business Depends on It. Because It Does.

Love Your Data as if Your Business Depends on It. Because It Does.

At Dreamforce last fall, I met with lots of other marketing leaders to talk about our most daunting challenges and share solutions. I lost count of the number of times one of us started a sentence with, “Our data says…” or “If we had the data…” As marketing leaders...

Getting to the Inbox: How to Keep the “Email Police” Happy

Getting to the Inbox: How to Keep the “Email Police” Happy

It used to be an email marketer’s biggest challenge was writing a snappy subject line that would get your emails opened. Then came the anti-spam regulations, CAN-SPAM in the U.S. and CASL in Canada, and marketers had to be a little more careful. These regulations...